Terms and conditions

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A MESSAGE FOR OUR CUSTOMERS


Following the Government Announcement we are reviewing our service.


Maintaing supply of goods during this time is important and therefore we are implementing a number of measures today. This is to ensure, first and foremost the safety of our colleagues and customers, whilst enabling us to provide the essential equipment to our customers, many of whom play a critical role in keeping care homes and our communities across the UK and Ireland safe and healthy.


This essential service will be as follows;


  • Delivery – We will continue to operate a Delivery service which is normally 24-48 hours, but this may be subject to delays and ranges may be limited during the coming weeks. Your package is fully trackable and you will be notified of any delays.


  • Click and Collect – this is no longer available until after the all clear is given by Governement.


  • Our office will be open from 9am-4pm for online and telephone orders. If you have previously placed a click and collect order and it is not essential please do not travel to our warehouse – we will contact you in the next few days to discuss options.


  • Our website will remain open for orders. 


Full Terms and Conditions - 




Please stay at home in line with the Government Guidelines.

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